XP: C:\Documents and Settings\YOUR NAME\Local Settings\Application Data Open HKEY_CURRENT_USER\Software\Corel and rename your version of PaintShop Pro to "PaintShop Pro old". STEP 3: Go to Start - Run (XP) or Search field (Vista/Windows 7) and type regedit. Open the Corel folder and rename your version of PaintShop Pro to "PaintShop Pro old". STEP 2: Go to Start - Run (XP) or Search field (Vista/Windows 7) and type %appdata%. If step 1 does not resolve the issue, then continue: You will be asked to overwrite the workspace. STEP 1: Reset the workspace by holding down the Shift key and launch PaintShop Pro. The following steps are recommended to solve the problem: Please note that folder names are different depending on the version you use. Here is how to fix the error: "The file does not contain a bitmap" when trying to open any file in PaintShop Pro.
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